Delivery is FREE on all orders worldwide on purchases over £150. All UK postage on orders of less than £150 costs £4.95 and are sent by Royal Mail Recorded Delivery as standard. We also offer a next day UK delivery for an additional fee of £7.00 (excluding Fridays, weekends and UK Bank Holidays). Special orders on a Friday for a guaranteed Saturday delivery incur an additional £10 cost. For next day UK delivery orders must be placed before 3pm. Please note that we do not despatch post on a Saturday, Sunday delivery is not available. For the next day delivery service we will despatch by the Royal Mail Special Next Day Delivery Service. Orders over £150 will be sent Royal Mail 1st Class Special Delivery in a Rumpus Resort gift box and all jewellery comes with a fabric pouch or small box as appropriate. You will receive your purchases within 1-3 working days. Customers will be kept informed of any delays. Deliveries will require a signature; Rumpus Resort will send orders to an alternative address of your choice. After adding your BILLING address simply add a preferred SHIPPING address during the checkout stage and we will ship the goods there for you. Rumpus Resort delivers to many places as shown in the following price list:

 

Country 

Cost on Orders over £150 Delivery Times Cost on Orders under £150

Austria

Free   5-7 days  £7.95

Australia 

Free   7-9 days  £7.95 

Belgium

Free   5-7 days   £7.95 

Bulgaria

Free   7-9 days   £7.95 

Canada

Free   7-9 days   £7.95

Channel Islands

Free   3-5 days   £7.95

Cyprus

Free   5-7 days   £7.95

Denmark

Free   4-6 days   £7.95

Finland

Free   5-7 days   £7.95

France

Free   4-6 days   £7.95

Germany

Free   4-6 days   £7.95

Greece 

Free   5-7 days  £7.95

Hong Kong 

Free   2-3 days   £7.95

Ireland 

Free   3-5 days   £7.95

Italy 

Free   4-6 days   £7.95 

Japan

Free   3-5 days   £7.95

Latvia 

Free   5-7 days   £7.95

Netherlands 

Free   4-6 days   £7.95

Norway 

Free   5-7 days   £7.95 

Portugal 

Free   4-6 days   £7.95 

Russia 

Free   5-7 days  £7.95

Slovenia

Free   5-7 days  £7.95

Singapore 

Free   5-7 days  £7.95

Spain 

Free   3-5 days   £7.95

Sweden 

Free   3-5 days   £7.95

Switzerland 

Free   5-7 days  £7.95

United Arab Emirates 

Free   3-5 days   £7.95

United Kingdom 

Free   1-3 days  £4.95

USA 

 Free  7-9 days   £7.95

 

Deliveries to countries outside of the EU may still be subject to local import taxes. All local import taxes are your responsibility where they apply. This may delay your delivery time and is not within our control.

Who We Use for Delivery

UK orders : shipped via the Royal Mail First Class Delivery service. We will inform you of your tracking reference by email when your order is dispatched if applicable.

Overseas orders : shipped via Royal Mail. If the value of the parcel is over £40 we will inform you of your tracking reference by email when your order is dispatched, otherwise it will be despatched as a standard airmail item and we will retain a proof of postage.

If Out at the Time of Delivery If your parcel requires a signature and no one is available at the time of delivery, you will be left a card. You will then be able to contact Royal Mail to arrange a second delivery or collect from the depot.

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The delivery of the goods shall be made by us or the carrier to the address for delivery shown in the order form. It is important for the address to be accurate. Please be precise with delivery instructions. Once the goods have been delivered in accordance with your instructions, you will be responsible. Thank you!

We will try our best to meet the delivery date given. If there are any changes to this we will keep you informed at all times. If we are unable to make delivery date we will contact you.

Do you Gift Wrap? Rumpus Resort believes every order is special. Whether it is for you or someone else we make sure your purchase is beautifully packaged  in our branded magnetic boxes with no additional charge (on most orders over £150). However if you wish to opt out of complimentary gift box, please advise in the 'comments' box during checkout.

Need Help? If you would like any help when ordering or have a query about your order, please email us help@rumpusresort.com or call +44 (0)1625 539 985 between the office hours of 9.30am to 5.30pm GMT Monday to Saturday.

If you wish to return any goods you have purchased, you must contact us by email or phone within 7 days to inform us of your intention to return the goods.You are entitled to receive a full refund of the purchase price if you return the goods to us in a saleable condition (with all tags attached) within 14 days of receipt of item.